Our Story

The Glidden Professional story is rooted in two simple truths:

  • To listen and respond to our customers.
  • To be dedicated exclusively to the needs of the professional marketplace.

To fulfill this leading-edge mission, we've built our business on top of four key building blocks, or pillars:

Collaborative Business Building

This is all about listening and doing more so our customers can capitalize on new opportunities, allowing them to go after and win business. We have committed to this approach because it has proven itself as the best way to grow close, mutually beneficial partnerships with our customers.

A specific step we've taken to accomplish this is the formation of a strategic advisory council.  These councils met annually to share ideas, review best-in-class processes and help steer the Glidden Professional response to their business challenges.

Commercial Service Experience

As a professional yourself, you can feel the difference the minute you walk into a Glidden Professional Paint Center. There's the dedication to purpose. The no excuses, business-like nature of the place. And the speed, efficiency and knowledge that's readily at your disposal. Plus the selection of tools and support, purpose-built for the commercial contractor and their professional clients.

Another factor that makes Glidden Professional different is the innovation we put into solving distribution challenges. We know that what our customers really care about is getting their order on time, every time, without excuses. Currently, 89% of the U.S. population lives within one hour of our distribution network. This commitment to uninterrupted supply will get you the largest volume of paint in the shortest amount of time.

Best-for-Task Products

We're committed to providing our customers with the best assortment of products tailored to their applications. That means taking into account regional conditions and codes, material and color trends, and varying application techniques. To ensure that our products stay competitive, we conduct regular, ongoing competitive benchmarking.

We also work on behalf of our customers to secure additional opportunities with vendors of related products, such as floor coatings, fire protective coatings, and dry erase paint, to name just a few. In every case, the goal is to deliver the products and business growth opportunities most appropriate for each customer.

Eco Leadership

Today, people are looking for paints that offer more than just color, coverage and durability. They're demanding solutions that are environmentally conscious, as well. Responding to these demands presents both enormous challenges and new opportunities.

For the architect, property manager or owner, it means solving real customer needs while attaining coveted LEED points. For the painting contractor, it is one more place to establish competitive differentiation and grow new business.